INTRODUCTION

Hunter Marshal stands for uncompromising integrity and high ethical conduct. We are proud of the reputation that we have earned, and we are determined to both protect and enhance that reputation. The printing of the Code of Business Principles & Ethics is designed to help you understand what Hunter Marshal expects of all its employees. While this Code does not cover every ethical issue, it is representative of the spirit and intent of the Code. Applying common sense, integrity, good judgement and discretion to every business issue will help to ensure that our decisions are consistent with this Code and with the values of Hunter Marshal.

Our success depends on each member of the team. All directors, managers and employees are responsible for reading, understanding and assuring that the firm’s business is conducted in accordance with the principles and standards contained in the Code. We have a wonderfully bright future, but our continued success and good reputation depends on each of our actions. Acting with integrity and the highest ethical standards is not only good policy, it is good business. Therefore, each member of the Hunter Marshal team must adhere to both the letter and spirit of this Code - every day.

The Hunter Marshal Code of Practice is an extensive set of business procedures that ensure the firm delivers the most ethical service to clients and candidates alike. It underpins everything we do, from how we develop relationships with candidates through to how assignments are delivered to our clients.

The Code is designed to help employees understand their responsibilities in conducting business on behalf of Hunter Marshal. What you read in this Code probably will not surprise you, as it is consistent with the behaviour and expectations on which our firm has been built. Violations of this Code are not tolerated. All of us must take responsibility for the manner in which Hunter Marshal engages in business, and thus each employee must report to a Company Director any action that appears to be in violation of this Code.

Finally, we recognise that, in some instances, compliance with this Code may place us in a less competitive position. However, adherence to this Code is of greater long-term value to our firm and its clients, employees and stakeholders than any benefit that may be gained by compromising our integrity.

You, our customers, have chosen to trust us. In return, we must strive to remain steadfast in our commitment to 'Ethics First'. It provides the behavioural framework for our relationships with fellow employees and you - job candidates, clients, shareholders and vendors. We value your custom above everything else and aspire to make your lives richer, and more fulfilled. 'Ethics first' is the fundamental principle for us at all levels. Serving you individually and collectively better than anybody else demands that we trust you, and that we act to make sure that every aspect of our service is second to none. Honesty, integrity and professionalism are the core principles of our business and will always remain so. We expect our people to adhere to these standards in their daily actions. Integrity is the common fabric of the people we hire and will continue to define our business for years to come.

CODE OF PRACTICE - Code of Business Principles & Ethics

Commitment to Clients and Candidates

We pride ourselves in placing our clients’ and candidates’ best interest first in all that we do. We strive for exceptional client and candidate satisfaction through the highest level of service.

COMMITMENT TO CANDIATES

Interview process

• Hunter Marshal Consultants should endeavour to take every call where possible. If Consultants are unavailable, it is the responsibility of that Consultant to ensure that a representative of the firm contacts the caller within 24 hours.
• Hunter Marshal offers candidates an extensive client database which encompasses large multinationals and smaller indigenous companies based in Ireland and overseas.
• We offer the benefit of our strong relationships with the clients we recruit for and our comprehensive understanding of their requirements.
• We enjoy in-depth knowledge of the market and we need to be constantly analysing common trends in our chosen industries.
• We will endeavour to provide practical, honest and impartial advice on any aspect of a job search in order to best serve candidates in their career decisions.
• The Consultant will discuss the job details and requirements in depth with candidates. We present the objectives, opportunities, responsibilities and potential of the position and the company.  
• Consultants will help candidates determine if their career goals will be satisfied by the client's opportunity.
• Hunter Marshal offer assistance with interview preparation and will ensure that candidates are both confident and well informed when attending for interview.
• Consultants with strong inter-personal skills, will represent candidates in a professional, discreet manner throughout the hiring process.
• We adopt a genuinely consultative approach and candidates’ job searches will receive focused, individual attention.
• Consultants will maintain regular contact through out the interview stages to ensure candidates are fully informed as the situation evolves.
• Hunter Marshal will negotiate on candidates’ behalf to provide the best package and solution when offer stage is reached.
• Hunter Marshal consultants will maintain regular contact after candidates have been placed to ensure that they are happy with both the role and the organisation.
• Hunter Marshal will never forward a CV to a client company without the candidate’s permission.  Hunter Marshal takes the issue of privacy extremely seriously. We will never disclose personal information to any third party without the consent of the individual concerned. Honesty, confidentiality and a clear line of communication is maintained at all times. Confidentiality is paramount and we undertake to get the candidates clear authorisation before submitting a CV to a client. The right to privacy must be respected including the right of individuals to be interviewed in a private area. References must not be sought without an applicant's consent.

Equal Opportunities Policy Statement

Hunter Marshal is committed to a policy of equality of opportunity and non-discrimination for all, both in its recruitment process and in the way in which it implements its employment practices. It is the policy of the Company to ensure that all employees are recruited, trained and provided with opportunities for promotion on the basis of their ability, and taking account of the requirements of the job. No applicant for employment or employee will be treated less favourably than another on the grounds of race, gender, sexual orientation, marital status, nationality, ethnic or national origin, colour, creed or disability.

Every possible step will be taken to ensure that individuals are treated equally and fairly and that decisions on recruitment, selection, training, promotion and career management are based solely on objective and job related criteria.

COMMITMENT TO CLIENTS

Interview process

• Hunter Marshal Consultants should endeavour to take every call where possible. If Consultants are unavailable, it is the responsibility of that Consultant to ensure the a representative of the firm contacts the caller within 24 hours.
• Hunter Marshal will endeavour to truly understand the client, the client company and current role(s) in order to provide the best service. We will engage our clients in a consultative process aimed at selecting capable and effective employees and improving client intellectual capital teams. Success in this process depends on developing a comprehensive understanding of our clients’ business needs and being candid and responsive in helping them to achieve their objectives.
• Consultants will protect the confidentiality of any information obtained on clients' business in the course of a recruitment assignment and use such information only for the purpose of staff selection and recruitment for that client.
• We will represent clients in a positive, professional and proactive way.
• We will always give clients our best and impartial advice. We will serve our clients with integrity and objectivity.
• To provide clients with the best candidates, Hunter Marshal will fully and competently interview every candidate prior to be being put forward to the client for interview. We will always interview candidates face-to-face (geography permitting).
• We will discuss the client company and details of the role, and inform candidates of the client’s remuneration package with every candidate BEFORE sending their CV to the client. An applicant's permission must be sought and obtained before his or her details are revealed to an employer. The Consultant should also determine whether or not the applicant has been approached by another agency about the same job.
• As a quality control measure Hunter Marshal requires references prior to 1st round interview from any candidate not in current employment.
• We will present candidate information in confidence without distortion or omission of any relevant data.
• We will arrange interviews with efficient administration of interview scheduling. We assist in scheduling and monitoring the interviewing process.
• Our Consultants debrief the Client Company by providing the candidate’s interview feedback within 24 hours of the interview.
• We will assist and advise throughout the interviewing process, maintaining contact with both parties and advising on the structure of offers to ensure that packages are acceptable to both parties. We will ensure that the Client Company is kept fully aware of the candidate’s availability.
• Hunter Marshal will advise and negotiate on the client’s behalf to provide the best solution when offer stage is reached.
• Post placement communication – Our Consultant will remain in contact with both candidate and client through start date and initial phase of employment to make sure that the outcome of the search assignment meets everyone's expectations.
• Hunter Marshal will professionally release any candidate the client does not wish to pursue.

Competition

We will comply with competition laws (laws that relate to, among other things, price discrimination, price fixing and monopolies) throughout the world. In all of our business dealings, we will:

• Compete vigorously and with integrity.
• Not discuss our fees or any matter affecting our fees with competitors with a view toward price or fee fixing.
• Engage in accurate and truthful marketing and advertising. Deliberately misleading messages, omissions of important facts or false claims about our company or our competitors are never acceptable.

Client Information

We will protect, to the extent not prohibited by law, client information that is commercially sensitive, private or confidential.

Headhunting

The firm does not, under any circumstances, engage in headhunting from clients.

COMMITMENT TO THE MARKETPLACE

By upholding the highest standards of integrity in our business practices around the world, we will do our part to foster a fair and competitive marketplace.

Carefully Choosing our Business Partners and Clients

We will not do business with others who are likely to harm our reputation. We will not do business with any company or person where doing so would be prohibited by law or regulations. Finally, we will not hire a third party to perform any acts prohibited by law or by this Code. Careful consideration must be given to the clients, consultants, and alliances with which our company becomes affiliated. Employees are responsible for familiarising themselves, to the extent appropriate, with the background, reputation and standards of conduct of our clients, potential clients, and other companies or people that we engage to act on our behalf or otherwise do business with.

We must also take reasonable steps to assure that any consultants, agents or representatives who we engage to represent or provide services to or for us comply with the standards required by this Code.

Laws

Our business must be conducted at all times in compliance with applicable laws. We will also act in compliance with all relevant professional standards and the highest ethical business standards. We will respect the law in the countries and communities in which we operate. Where laws are unclear or conflicting, we will obtain legal advice to ensure that we act in accordance with our standards.

COMMITMENT TO COMMUNITIES

It is our belief that we should make every effort to improve the communities in which we work.

Global Relations

Our objective is to be nonpolitical and to continue to be a good corporate citizen wherever we operate. We recognise the importance of the public trust and look to serve our clients in a manner consistent with the public interest, taking into consideration the differing legal requirements and contexts that exist in different countries.

Political and Charitable Contributions and Service

You are free to support charitable and political organisations and other causes of your choice. However, in doing so, you may not represent your views and actions as those of Hunter Marshal. You may also not seek to coerce another person at Hunter Marshal to support a cause that is contrary to a personal belief or to contribute to or support political, religious or charitable causes.

Corporate Social Responsibility

Social Responsibility begins with a strong, competitive company. Only a healthy enterprise can improve and enrich the lives of people and their communities. When a company is strong, it not only pays taxes that provide for important services. It also builds world-class facilities that meet or exceed safety and environmental standards. Strong companies reinvest in their people and their facilities. Healthy companies provide good and secure jobs that give their employees the time, the spirit, and the resources to give back to their communities.

VIOLATIONS OF THIS CODE

If you have been involved in a possible violation of this Code, or if you witness or learn of a potential violation of this Code, you must report this immediately.

How to Report a Violation, or Possible Violation, of this Code

A violation, or a possible violation, of this Code (including a violation or possible violation of our company’s policies regarding accounting, internal controls or auditing matters) must be reported immediately to a Company Director.

Confidentiality

We understand that there may be cases when you might want to report concerns about this Code with confidentiality. To the extent practicable, we will keep reports confidential. However, if you do not wish to identify yourself, we might not be able to respond adequately to your concern.

No Retaliation

If you report in good faith a violation or a possible violation of this Code or ask questions about this Code, you will not be subject to retaliation for doing so. “Good faith” does not mean that a reported concern must be correct, but it does require that you are truthful when reporting a concern or asking a question. Retaliation, retribution or harassment against anyone who in good faith asks any question or raises any concern regarding this Code is prohibited. Note: Intentionally false or misleading reports can cause significant and irreparable damage and thus will themselves be dealt with as serious violations of this Code.

Employees who legitimately honour the requirement to report potential non-compliance will not be retaliated against.

KEY FEATURES

• Sponsored and accountable at Hunter Marshal director level.
• All assignments delivered to the same industry-leading standards.
• Regular internal reviews of assignments as well as external reviews with clients.
• Extensive training of all consultants in the Code of Practice approach.

QUERIES

Contact a Company Director with any questions related to this Code. You must report to the Managing Director any violations, or possible violations, of this Code of which you become aware. Hunter Marshal will strive to reach every customer target set. If in a rare instance we have not achieved these high standards, we ask you to please contact a Manager or Director immediately.

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